fbf77 Privacy Policy

fbf77 collects personal data only to the extent required to deliver a safe, reliable, and legally compliant betting and gaming service to players in Bangladesh. The categories of information we collect are set out below.

1.1 Registration and Account Information

When you create an fbf77 account, we collect the following personal details:

• Full legal name as it appears on official identity documents
• Date of birth (to verify that you are 18 years of age or older)
• Mobile phone number (used for account security and OTP verification)
• Email address (used for account communications and recovery)
• Residential address in Bangladesh
• Chosen username and encrypted password

1.2 Identity Verification Documents

As part of our Know Your Customer (KYC) process, we may request copies of the following documents to verify your identity and address:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport
• Driving licence
• Recent utility bill or bank statement not older than three months, showing your registered address

These documents are processed securely and used exclusively for identity verification. They are not shared with third parties outside of our verification service providers.

1.3 Financial and Transaction Data

To facilitate deposits and withdrawals, we collect and record transaction data including payment method identifiers (such as the registered mobile number associated with your bKash or Nagad account), transaction reference numbers, deposit and withdrawal amounts, timestamps, and the currency used. We do not store full payment card numbers on our servers.

1.4 Gameplay and Betting Activity

We maintain records of your betting and gaming activity on fbf77, including the games played, bets placed, wager amounts, outcomes, and session durations. This data is used to operate the Platform, detect problem gambling patterns, investigate disputes, and improve our service offering for Bangladesh players.

1.5 Technical and Device Data

When you access the fbf77 Platform, our servers automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation path
• Referring URL (the page you visited before arriving at fbf77)
• Session timestamps and duration

This technical data helps us maintain Platform performance, detect suspicious login activity, and understand how players use the site so we can improve it.

1.6 Communications Data

If you contact fbf77 through our support email or live chat, we retain records of that correspondence including the content of messages, the date and time of contact, and the resolution reached. This data is used to improve customer service quality and to resolve any disputes that may arise.

fbf77 uses the personal data we collect for a range of operational, legal, and service-improvement purposes. We process your data only where we have a lawful basis to do so, as described below.

2.1 Providing and Operating the Platform

The primary purpose for which we use your personal data is to deliver the fbf77 service to you. This includes creating and managing your account, processing deposits and withdrawals, settling bets and game outcomes, providing customer support, and sending you transactional communications such as deposit confirmations and withdrawal receipts.

2.2 Identity Verification and Fraud Prevention

We use the personal and documentary data you provide to verify your identity, confirm that you meet our 18+ age requirement, prevent the creation of duplicate accounts, and detect fraudulent or suspicious activity. This processing is necessary for us to comply with our legal obligations and to protect the integrity of the Platform for all players.

2.3 Responsible Gaming Monitoring

fbf77 analyses gameplay and transaction data to identify patterns that may indicate problem gambling behaviour, such as rapidly escalating deposit amounts, extended unbroken play sessions, or repeated attempts to reverse self-exclusion requests. Where such patterns are detected, we may reach out to the player with responsible gaming information or temporarily restrict account activity. This processing is carried out in your interest and in accordance with our responsible gaming commitments.

2.4 Legal and Regulatory Compliance

We process personal data as required to meet our obligations under applicable laws, including anti-money laundering requirements, financial crime reporting obligations, and responses to lawful requests from competent authorities. Where we are required by law to disclose your information, we will do so but will notify you where legally permitted.

2.5 Platform Improvement and Analytics

Aggregated and anonymised data derived from player activity is used to analyse Platform performance, identify popular features, resolve technical issues, and plan improvements to the fbf77 service. Individual players are not identifiable from this aggregated analytics data.

2.6 Marketing Communications

With your consent, fbf77 may send you promotional communications about new games, seasonal offers, tournaments, and deposit bonus promotions. You may withdraw your consent and opt out of marketing communications at any time by contacting us at [email protected] or by using the unsubscribe option in any marketing email you receive. Opting out of marketing will not affect your ability to use the Platform or receive transactional service emails.

fbf77 does not sell your personal data. We share it only in the limited circumstances described below, and always with appropriate safeguards in place.

3.1 Payment Processing Partners

To process your deposits and withdrawals, we share necessary transaction data with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each of these partners operates under its own privacy and data security framework. We share only the minimum data required to complete the relevant transaction.

3.2 Identity Verification Providers

We use trusted third-party identity verification service providers to assist with our KYC process. These providers receive copies of identity documents you submit and return a verification status to fbf77. They are contractually prohibited from using your data for any purpose other than the verification task we have engaged them for.

3.3 Game Software Providers

The casino and slot games available on fbf77 are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive a session token and a player identifier when you launch one of their games. They do not receive your full name, contact details, or payment information. Game providers are bound by strict data handling agreements.

3.4 Legal and Regulatory Authorities

fbf77 will disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies when required to do so by a valid legal process, court order, or statutory obligation. In such cases, we disclose only the data specifically requested and will seek to notify the affected player where disclosure is not prohibited by law.

3.5 Business Transfers

In the event that fbf77 undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the acquiring entity as part of the business assets. You will be notified of any such transfer and of any material changes to how your data is processed as a result.

3.6 No Third-Party Marketing Sharing

fbf77 does not share, sell, rent, or disclose your personal information to any third party for their own marketing purposes. Any promotional communications you receive will come from fbf77 directly and only where you have provided consent as described in Section 2.6.

fbf77 uses cookies and similar lightweight tracking technologies to keep the Platform functional, remember your session, and understand how players navigate the site. This section explains what cookies we use and how you can control them.

4.1 What Are Cookies

Cookies are small text files placed on your device by the websites you visit. They allow a website to recognise your device across page loads and visits, maintain login sessions, and store user preferences. Cookies do not contain executable code and cannot access other data stored on your device.

4.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. They enable your login session, maintain your account state across page loads, and support security features such as CSRF protection. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method display, and interface layout choices. These improve your experience but are not essential to Platform operation.
• Analytics Cookies: Collect anonymised data about how players use the Platform — which pages are visited most frequently, where users encounter errors, and how navigation flows between sections. This data is processed in aggregate and never used to identify individual players.

4.3 What We Do Not Use

fbf77 does not use third-party behavioural advertising cookies, social media tracking pixels, or cross-site tracking technologies. We do not participate in advertising networks that build profiles of users across multiple websites.

4.4 Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, block only third-party cookies, or clear existing cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your fbf77 account. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.

Protecting your personal data from unauthorised access, loss, or misuse is a core operational commitment at fbf77. We implement a layered set of technical and organisational security measures appropriate to the nature of the data we hold.

5.1 Technical Security Measures

Our security infrastructure includes the following controls:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of passwords using one-way hashing algorithms — fbf77 staff cannot read your password
• Firewall and intrusion detection systems protecting our server infrastructure
• Automated rate limiting and anomaly detection to block brute-force login attempts
• Regular security audits and vulnerability assessments conducted by independent specialists

5.2 Organisational Security Measures

Access to personal data within fbf77 is restricted on a strict need-to-know basis. Staff members who require access to personal data to perform their duties are subject to confidentiality obligations and receive regular data protection training. Access rights are reviewed periodically and revoked promptly when no longer required.

5.3 Data Breach Response

In the event of a confirmed data security breach that poses a risk to affected players, fbf77 will take immediate containment action and notify affected users as promptly as possible. Notifications will be sent to the email address registered on your account and will include a description of the nature of the breach, the data affected, and the steps you should take to protect yourself.

5.4 Data Retention Periods

fbf77 retains personal data for the following periods:

• Active account data: Retained throughout the period your account remains open and for a minimum of five years after account closure, in accordance with financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and for five years following closure.
• Customer support communications: Retained for three years from the date of the interaction.
• Technical and analytics logs: Retained for up to 12 months in identifiable form, then anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

fbf77 respects your right to understand and control how your personal data is used. The following rights are available to all registered players and may be exercised by contacting our support team at [email protected].

6.1 Right of Access

You have the right to request a copy of the personal data fbf77 holds about you. We will provide this information in a clear, readable format within a reasonable timeframe. There is no charge for a standard data access request.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as email address or phone number, you may update these directly through your account settings or by contacting support.

6.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Please note that certain data must be retained for legal and regulatory compliance purposes regardless of a deletion request. We will inform you clearly of any data that cannot be deleted and the reason why.

6.4 Right to Restrict Processing

In certain circumstances — such as where you contest the accuracy of data we hold or have objected to our processing of it — you may request that we temporarily restrict how we use your data while the matter is resolved.

6.5 Right to Withdraw Marketing Consent

Where we process your data for marketing purposes based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal. You can opt out of marketing by emailing [email protected] with the subject line "Marketing Opt-Out".

6.6 How to Exercise Your Rights

To exercise any of the rights described above, please contact our support team at [email protected]. We may need to verify your identity before processing your request to ensure the security of your personal data. We aim to respond to all privacy rights requests within 30 calendar days of receipt.

The fbf77 Platform integrates with a number of third-party services to deliver its full range of features. This section describes how those integrations work and what it means for your data.

7.1 Game Providers

Games available on fbf77 are powered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, a secure session is established between your browser and the game provider's servers. The game provider receives a session token and player identifier but does not receive your name, payment details, or full contact information. Each provider maintains its own privacy practices.

7.2 Payment Service Providers

Payment processing for bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer methods is handled by the respective payment service providers. When you initiate a deposit or withdrawal, relevant transaction data is transmitted to the appropriate provider. fbf77 does not have visibility into your full account details held by these payment providers, and those providers do not have access to your fbf77 betting history.

7.3 Analytics Services

fbf77 may use privacy-respecting analytics tools to monitor Platform performance and user experience. Any such tools are configured to anonymise IP addresses, disable cross-site tracking, and prevent the transfer of personally identifiable data to analytics service providers. Aggregate, non-identifiable analytics data may be used to improve Platform design and performance.

7.4 No External Links Policy

fbf77 does not include outbound links to third-party websites on this Platform. As a result, you will not be redirected to external sites whose privacy practices differ from our own through normal use of the fbf77 website. If you independently navigate away from fbf77, we recommend reviewing the privacy policy of any third-party site you visit.

fbf77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes, we will take reasonable steps to inform you.

8.1 Notification of Changes

Where a change to this Privacy Policy is material — meaning it significantly affects the way we collect, use, or share your personal data — we will notify registered players by email to the address on file and/or by displaying a prominent notice on the Platform. We will provide reasonable notice before material changes take effect where possible.

8.2 Continued Use as Acceptance

Your continued use of the fbf77 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the Platform and contact us to discuss your options, including account closure and data deletion.

8.3 Version History

The current version of this Privacy Policy is effective as of 1 January 2026. Prior versions of this policy are available on request by contacting [email protected].

8.4 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way fbf77 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week, and committed to resolving all privacy-related enquiries with care and transparency.

Contact email: [email protected]